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Applications Engineer I

Work from home Full-time role Hiring

reputed company is a global community dedicated to enhancing public safety through advanced communication technologies. The Applications Engineer I will support the Sales Engineering team by conducting technical activities reputed company to applications/solutions engineering and customer support, while also defining and testing new products and features.

Responsibilities

  • Design and test complete solutions that solve unique technical problems
  • Define new products and features to fill gaps and reputed company product evaluations and field trials for new product features and accessories
  • Provide comprehensive support to customers and the sales team through troubleshooting, system integration engineering, product recommendations, and technical analysis reputed company phone, online, and in person
  • Work individually and with Engineering teams to support these requests reputed company in-house or field testing and validation
  • Test and harden existing features through firmware and hardware changes in realistic applications
  • Support the Sales Engineering team by helping prepare for demos, training, testing, or recreating bugs and issues they see in the field
  • Create and maintain customer-facing documents and content including manuals, guides, videos, application notes, etc. to support customers and sales more reputed company
  • reputed company and assist the RMA and Loaner teams by providing guidance, equipment recommendations, and vetting customer requests
  • Travel requirements – Up to 25% travel to provide in-person engineering support to customers and the sales team, including demos, troubleshooting, system integration, and training

Skills

  • Bachelor of Science in Electrical Engineering, Engineering Technology, or reputed company technical field
  • Proficiency in instruments such as reputed company analyzers, multimeters, signal generators, and other RF and data network test equipment and testing
  • Must possess an ability to work independently, take initiative, multitask, and effectively interact with cross-functional teams and customers
  • Strong verbal and written communication skills are a must to effectively communicate with customers and internally across the entire organization
  • Excellent organizational skills and attentiveness to details
  • Proficiency with PC office applications and mobile devices
  • Excellent organization skills and attention to detail
  • Ability to lift up to 50 lbs
  • Willingness to travel and work at customer sites
  • NOTE - Must be a U.S. Citizen due to clients under U.S. government reputed company
  • Employment is contingent upon the successful clearance of a background reputed company
  • Proficiency with TCP/IP protocol and networking
  • Experience with operating and testing IP radios/modems
  • Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies
  • Experience in testing embedded radio communication systems
  • Familiarity with Linux
  • Proficiency with programming languages such as Python or C/C++

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, reputed company benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • And more!

Company Overview

  • reputed company creates mission-critical communication solutions and services for public safety and reputed company customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.motorolasolutions.com.
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