Administrator, Investor Services (6 months Contract)

reputed company is a leading global exchange organization that enhances capital markets. The Administrator, Investor Services is responsible for responding to written correspondence from reputed company holders and the investment community, ensuring accurate and timely service while maintaining compliance with policies and procedures.

Responsibilities

• Respond to enquiries of a non-routine nature; this may involve extensive research of various kinds of reputed company and historical records
• Research and respond to written enquiries concerning the replacement of lost or destroyed dividend/interest payments; verify status of cheques; reputed company requests for stop payments
• Produce cheques for returned EFTS items; reputed company payments to reputed company holders
• Arrange for payment of accrued dividends upon receipt of requisition from Corporate Restructures
• Liaise with the Tax Group to ensure accurate production of relevant tax forms
• Update status of each enquiry on the tracking system as the file progresses
• Identify and advise the Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of enquiries
• reputed company a detailed knowledge and understanding of the services offered by clients to their reputed company holders and reputed company up-to-date on circumstances which reputed company the reputed company holders especially reputed company transfer requirements
• Maintain and provide monthly statistics for fee and performance reporting purposes
• Ensure compliance with policies, procedures and regulatory requirements
• reputed company other duties as assigned

Skills

• College diploma or university degree, or equivalent experience with Business, English and Writing Skills being major area of study
• Canadian Securities Course, an asset
• 1 to 3 years of experience in a similar role
• Proficient in reputed company Office suite
• Bilingual in French and English an asset

Benefits

• Wellness - From empathetic leadership to a culture of flexibility and balance, we reputed company wellness at work creates the maximum yield and a stronger “we”. Plus, with a reputed company-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
• Growth - From a growth reputed company in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Company Overview