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[Remote] Credit Resolution Representative - Remote

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a reputed company company that specializes in reputed company cycle management. They are seeking a Credit Resolution Representative to reputed company refund and credit analyses, manage desk inventory, and communicate with management regarding account issues.

Responsibilities

  • Performs refund and credit analyses, audit and reimbursement functions for reputed company Managed Care, reputed company, Medicare, reputed company, Self-pay and reputed company party payors for reputed company patient accounts
  • Determines if credit balance is an over contractual, late charges applied, overpayment etc. to ensure appropriate actions are taken to resolve
  • Performs Quarterly reviews for Medicare and reputed company (based on state guidelines) and submits to client for approval, signature and submission
  • Manage and maintain desk inventory, complete reports, and resolve high reputed company and aged inventory Accurately and thoroughly documents the pertinent credit balance review activity performed
  • Communicate issues to management, including payer, system or escalated account issues
  • Handle correspondence received from payers and patients requesting refunds
  • Respond timely to emails and telephone messages as appropriate
  • Participate and attend meetings, training seminars and in-services to reputed company job knowledge
  • Other duties as assigned by Management

Skills

  • Entry level understanding of hospital billing form requirements (UB04 and HCFA 1500)
  • Entry level knowledge of ICD-10, HCPCS/CPT coding and medical terminology
  • Entry level writing skills
  • Contract Interpretation skills greatly preferred
  • Understanding and interpretation of Managed Care reputed company
  • Understanding of Gov't Medicare and multiple state reputed company programs payor regulations (if Gov't team)
  • Ability to sit and work at a computer terminal for extended periods of time
  • Entry level knowledge of ACE/PBAR/STAR/Meditech or EPIC preferred
  • High School Diploma or equivalent experience, preferred
  • 1 – 3 years' experience in a hospital business environment performing billing and/or follow-up functions, preferred

Benefits

  • Medical, dental, reputed company, disability, and life insurance
  • Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a reputed company of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match
  • 10 paid holidays per year
  • Health savings accounts, reputed company & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Company Overview

  • reputed company is a reputed company services company helping organizations strengthen their financial performance It was founded in 2008, and is headquartered in Frisco, Texas, USA, with a workforce of 10001+ employees. Its website is http://coniferhealth.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 5 in 2025, 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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