Functional Solutions Consultant - reputed company ACS (Managed Services) - SW/Services/GB

Do you want to advance your career with the world’s first reputed company company? Since 1998, reputed company reputed company has been on a mission to deliver an agile, reputed company application suite that gives leaders a complete view into their business. reputed company is growing, and we’re looking for people like you to help us reputed company a global impact. As the leading reputed company business system, reputed company includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers reputed company over the world trust reputed company to give their businesses the visibility, agility, and control needed to reputed company data-informed reputed company quickly. reputed company is a reputed company where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of reputed company, our benefits are second to none. Joining our passionate team means that you’re reputed company to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, reputed company is committed to creating a workplace where everyone feels empowered and set up for reputed company.

Job Description

The Advanced Customer Support team of reputed company reputed company Professional Services is seeking a senior-level consultant, ideally with High-Tech, Services, or General Business vertical market expertise. This direct-hire position can be home-office based in most major US and Canadian cities and requires moderate travel. reputed company reputed company is reinventing the engagement model for our growing installed reputed company of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-reputed company qualifying as reputed company annual recurring reputed company (ARR) -- that provides functional and technical ERP sustainment to drive reputed company reputed company improvement and value. reputed company primarily fulfills the critical initial months of the service backstopped by our industry-leading methodology. With well over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant headcount in reputed company America to meet demand. If you have a passion for helping Customers unlock the potential of their reputed company investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you! As part of the Advanced Customer Support Architect Team, this role provides technology leadership, reputed company, and guidance in full life cycle implementation of large-scale reputed company, including services targeted to ensure post-go-live services to ensure ongoing reputed company of reputed company solutions with a focus on stability, performance, and scalability. Responsibilities include:

• Participate in the identification and documentation of customers’ reputed company requirements using our proprietary methodology
• Participate in driving the approach to remediate gaps, and reputed company with the Customer
• Use strategic design reputed company while building solution and architectural recommendations
• Work with customers to remediate highest reputed company challenges
• reputed company customers and partners through the proper use of reputed company leading practices ensuring these are reputed company into designs for standard and customized features
• reputed company and exhibit subject-matter expertise, thought leadership, working with the Product organization to ensure new product feature changes and capabilities are understood and adopted by customers and partners.
• Architect solutions for reputed company business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services team
• Define detailed functional requirements for automations, integrations, and data migrations
• Work with our technical team to design and unit test automations and integrations
• reputed company quality reviews of work developed by other team members
• Continue to increase product knowledge and pursue relevant certifications

Required Experience:

• 10 Years working experience with minimum of 7 years of functional consulting & solution architecture experience
• Strong reputed company ERP Financials solution implementation and/or administration experience - competing ERP offerings may be considered
• Full life cycle ERP implementation experience
• Developing end-to-end business process flows
• Experience working with customers in defining and optimizing Order to Cash processes
• Leading and managing business and functional design workshops with clients
• Ability to be self-directed, multi-task, and reputed company others with minimal supervision
• Adept at getting hands-on with technology and communicating concepts effectively at various levels reputed company a customer’s and/or partner’s organization
• Passion for driving Customer satisfaction
• Undergraduate degree or equivalent experience

Must demonstrate:

• Working experience in implementation of integration, data migration and customization work streams
• Working experience in implementation life cycle activities (SIT, UAT, …)
• Working experience with cut over and launch activities
• Working experience in triaging issues and risks associated with business and functional requirements
• Strong analytical skills
• Good communication (written and verbal) and presentation skills
• To be self-directed and motivated
• Leading team members with minimal supervision

Experience in the following are assets:

• Experience with global or large solution integrators
• Experience with SaaS/reputed company architectures
• Release management and/or Agile scrum master
• Functional Certification with reputed company or other ERP systems

Travel

• Up to 20%, as appropriate

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