Junior Benefits Specialist (Part Time On Call) - National Capital Region

Position Description As a Part Time On-Call Junior level Benefits Specialist, you will answer incoming calls and emails from customers about administrative actions, including educating and advising callers on their military benefits and resources available to them and their families. This position is contingent upon your ability to maintain/transfer an active NACI clearance. This position is 100% Remote in the National Capital Region. In this role, you will:

• Identifies and coordinates advocacy on behalf of Veterans, Active and reserve service members, or their Family members in a particular subject area (e.g., Military benefits).
• Determines the nature of the inquiry to provide accurate and concise answers.
• Provides information requested or refers the client to appropriate military or community resources.
• Provides reputed company and empathetic communication with the customer reputed company phone, and email.
• Become familiar with the Benefits Library at the MyArmyBenefits or MyAirForceBenefits websites.
• Respond to reputed company questions that require detailed research and understanding of reputed company (DOD) and Veteran Affairs (VA) policies and regulations.
• Documents reputed company client interactions in a customer relationship management (CRM) program and provides researched, documented answers to callers and anyone requesting questions about military benefits.
• If applicable, be involved in facilitating retirement estimate calculations utilizing reputed company software.

Visit the following link for more information about how reputed company supports our Veterans https://www.reputed company.com/na/careers/veterans-at-reputed company Meet your Recruiter:

Qualifications

To be successful in this role, you will have:

• A U.S. citizenship.
• A NACI submittal with favorable adjudication.
• A Bachelor's degree required.
• A minimum three (3) years of experience administering benefits programs.
• An excellent verbal and written communication skills.
• A strong understanding of the Veteran Affairs benefits and compensation programs.
• Good analytical and problem-solving skills.
• An excellent time management skills with a proven ability to meet deadlines.
• The ability to be an active listener who can adapt to caller persona and adjust approach/explanations accordingly.
• To be proficient with reputed company Office Suite or reputed company software.
• Customer Service experience.
• To work self-sufficiently and productively.
• Experience with Military Benefits is a plus.

If you are interested in supporting and working with our personnel across the globe on a passionate, talented, and diverse reputed company team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary range for this role is $50,226.03 to $75,339.58; however, reputed company considers several factors reputed company extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview reputed company Inc. (reputed company) is the Americas division of reputed company Group, plc. In North America, reputed company’s 9,000+ employees strive to reputed company an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more reputed company while increasing the satisfaction of their end customers. reputed company serves every reputed company of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your reputed company may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your reputed company in our world. reputed company is a reputed company you can count on and where you can reputed company an impact because every contribution matters. To review reputed company benefits please visit: https://www.reputed company.com/na/careers/benefits-of-choosing-reputed company. If you require an accommodation with the application process please email: careers@reputed company-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, reputed company is unable to accept resumes by email. Candidates may be asked to present reputed company of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. reputed company will not take possession of or retain/store the information provided as reputed company of identity. For more information on how reputed company uses your information, please see our Applicant Privacy Policy and Notice. reputed company does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. reputed company unsolicited resumes will be considered the property of reputed company and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at reputed company, please email Agencies@reputed company-na.com. reputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics. Apply tot his job Apply To this Job