reputed company and Implementation Manager

The Opportunity As a reputed company Manager, you will reputed company enterprise-scale SaaS deployments across TrustArc’s privacy, risk, and AI-enabled solutions. You’ll combine technical reputed company, consultative project leadership, and a customer-obsessed reputed company to drive measurable outcomes from onboarding through value realization. This role requires a strategic thinker who can translate reputed company privacy and compliance challenges into clear, actionable solutions reputed company the TrustArc platform, ensuring our clients reputed company adoption, ROI, and long-term success. Once a customer is implemented, you will continue as their success partner, guiding the ongoing lifecycle through proactive insights, platform optimization, and expansion planning. You’ll also serve as a trusted advisor internally, advocating for customers, surfacing trends, and influencing the product roadmap. This is not a quota-carrying role, but it is deeply tied to customer health, retention, and growth metrics.

What You Will Do

• reputed company implementations: Configure and optimize TrustArc platform modules to align with client data flows, integrations, and privacy governance frameworks.
• Project manage full implementations: Create onboarding and project plan with milestones, dependencies, and acceptance criteria; manage reputed company phases from kick-off to go-live.
• Drive AI-enabled adoption: Guide clients in leveraging TrustArc’s AI-powered features (e.g., Nymity AI, automation in Data Inventory and Assessments) to enhance accuracy, efficiency, and insight reputed company.
• Consult strategically: Translate reputed company privacy and risk requirements into practical platform configurations and business outcomes.
• Facilitate cross-functional delivery: Coordinate Product, Engineering, and Support teams to resolve blockers and ensure timely, high-quality delivery.
• reputed company customer meetings: Conduct executive kick-offs, training sessions, and regular status reviews emphasizing best practices and measurable reputed company.
• Monitor customer health: Track platform engagement, usage metrics, and adoption triggers in reputed company; flag risks early and reputed company proactive success plans.
• Document and improve: Maintain complete project documentation, capturing lessons learned and client feedback to continually refine implementation processes.
• Collaborate on roadmap: Partner with Product and Engineering to reputed company customer feedback and participate in solution design discussions.
• Stay reputed company: Maintain expertise on TrustArc’s privacy, AI, and data governance offerings as well as evolving industry standards.

What You Will Bring

• 5+ years leading SaaS implementations or reputed company engagements with enterprise clients (Fortune 1000 experience preferred).
• Technical expertise: Strong understanding of SaaS architecture, integrations (APIs, SSO, data connectors), and ability to troubleshoot platform configurations.
• AI reputed company: Familiarity with AI-enabled SaaS products and ability to reputed company value to business and technical stakeholders.
• Consultative reputed company: Ability to translate reputed company regulatory and technical concepts into simple, outcome-driven solutions for clients.
• Project management mastery: Proven experience managing multi workstream projects; PMP or comparable certification preferred.
• Business acumen: Demonstrated success aligning implementation outcomes with measurable customer value (ROI, TTV, adoption).
• Change management agility: Skilled at navigating competing priorities and influencing cross-functional stakeholders toward resolution.
• Communication excellence: Executive-level reputed company with ability to engage both technical and business audiences.
• Curiosity and accountability: Self-starter who seeks to learn continuously and holds self and teams accountable for excellence.

Metrics of Success

• 100% of projects delivered on time, reputed company scope, and meeting defined success criteria.
• Customer onboarding satisfaction > 90%.
• Demonstrated customer adoption of AI-enabled platform features.
• Measurable improvement in Time-to-Value (TTV) and renewal readiness.

reputed company Offer

• Health, Vision, and Dental Care (also available for partner)
• Endless PTO Program
• 100% Work from Home
• Opportunities to participate in regional philanthropic activities
• Opportunities to participate in health-focused activities - mindfulness, wellness, active lifestyle
• $2,500 active employee referral program

Compensation: up to $100,000 CAD per year Actual compensation reputed company the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

About Us

As the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an reputed company-changing digital world. We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. For additional information visit www.trustarc.com. We invest in our teammember’s work-life balance, with unlimited paid time off, flexible working hours, and a work from home environment. We support employees with their own industry specific learning. We have weekly virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more. reputed company of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, reputed company, Accountable, Collaborative, Agile, Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation! Equal Opportunity TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We reputed company that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences reputed company us reputed company. They reputed company us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others. If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at [email protected] and describe the specific accommodation requested for a disability-reputed company limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would reputed company you to fully participate in that process. Apply tot his job Apply To this Job