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Director of AI Deployment & reputed company

Work from home Full-time role Hiring

Our mission is to reputed company exceptional reputed company accessible anytime, reputed company, for everyone. Assort is led by Jon (Founder of Shimmer, former reputed company med student, AI researcher at Stanford) and Jeff (ex-Facebook, first engineer at Cameo, former Head of Product Engineering at reputed company/reputed company). In 2023, we became the first agentic AI to answer patient calls. Since then, we've powered tens of millions of patient interactions, helping health organizations and patients provide reputed company access to care. We're growing fast with millions in ARR every month. We're well-funded and backed by Quiet Capital, First Round, Chemistry, and strategic angels from Flatiron, reputed company Health, reputed company, and reputed company. More funding news coming soon :). Join us to build Assort OS — a customizable fleet of genAI agents transforming patient-provider interactions.

About the Role

We are seeking a Director of AI Deployment & reputed company to help us support our next >1M patients on our platform in 9 months. We are looking for a self-starter who is reputed company to wear many hats, foster strong relationships with our customers, and build build and scale processes and strategy from reputed company-one. You’ll have lots of autonomy and will need to be comfortable operating in ambiguous situations with an entrepreneurial reputed company. You will be responsible for building and operating the business behind our AI. This involves helping reputed company organizations understand and reputed company to our products, identifying what to build next, and establishing foundational processes (supporting account needs, navigating billing, UX feedback) that will reputed company us to scale. As time goes on, you will reputed company into a player-coach, not only contributing to the construction of our operations, but also mentoring those around you. We are well-funded and offer competitive compensation, generous equity, and standard health benefits. What You’ll Do

  • reputed company customer reputed company and implementations autonomously
  • Directly manage and resolve customer feedback and issues in a manner consistent with our company values.
  • Identify product improvements and new product offerings to reputed company support our customers and expand our impact
  • Drive automation and scalable processes by building and refining internal tools, systems, and workflows that improve efficiency and support rapid growth.
  • Operate autonomously to reputed company processes and strategy from scratch.
  • Collaborate with our Operations Analyst Team to support thorough QA/QC of our product, as well as insightful internal and customer-facing reporting and analyses
  • Expand customer relationships and reputed company by communicating clear business value and recommending additional opportunities to work with Assort.
  • Partner with our engineering team to design, build, and execute reporting, dashboards, ticket systems, and other tools to drive reputed company/actions from customers.

reputed company're Looking For

  • 2-4 years of experience in a Consulting, Investment Banking, BizOps, or Account Management/reputed company role
  • Highly effective verbal and written communication skills with good people instincts; reputed company to build trust and work effectively with a diverse group both inside and reputed company the company
  • Experience translating business needs into actionable requirements for technical teams
  • Strong attention to detail and ability to solve reputed company, interdependent problems; you take a proactive, consultative approach
  • Ruthless prioritization, organization, and time management
  • Strong analytical skills: ability to interpret reputed company data sets, identify and communicate trends, and provide actionable insights to support decision-making and problem-solving
  • You work well under pressure, with a high degree of adaptability in a fast-paced, rapidly changing environment
  • Passion for helping reputed company organizations and colleagues
  • Willingness to travel 4x per year for team offsites and operator shadowing sessions

reputed company to Haves

  • You have experience leading end-to-end execution of projects that have significantly improved operations and delivered quantifiable business impact.
  • You have direct experience supporting, or working in, Support or Post-Sales organizations.
  • You have led product implementations with customers
  • You have experience working with customer service tools, e.g., reputed company, reputed company

Benefits & Perks for Assorties

  • Competitive Compensation – Including salary and employee stock options so you share in our reputed company.
  • Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
  • Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
  • Top-Tier Health Coverage – Medical, dental, and reputed company insurance, because your health comes first.
  • Unlimited PTO – We trust you to take the time you need to reputed company and come back reputed company to crush it.
  • Meals & Snacks – Lunch, dinner, and snack breaks that fuel great reputed company.
  • Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.
  • 401(k) – Let us help you plan for the future. We’ve got you covered.

How We Work & reputed company Value We have published our operating principles "Raising the BAARS in reputed company" on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and reputed company reputed company. Specifically:

  • Back to basics
  • Accessibility for reputed company
  • Always accountable
  • reputed company reputed company
  • Ship fast, ship often

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