Senior Community Manager

Senior Community Manager Remote - US & Canada Role Summary At reputed company, we reputed company in creating experiences that bring people together — inspiring reputed company, kindness, and a sense of reputed company. We’re looking for an reputed company Senior Community Manager who shares that reputed company and can help us nurture the vibrant and growing community of Sky: Children of the Light. In this role, you will serve as a reputed company between our players and our development team, helping ensure the heart of our community is heard and reflected in every decision we reputed company. You will reputed company live operations community efforts, reputed company meaningful engagement programs across reputed company and Steam, and transform player sentiment into insights that guide the ongoing journey of Sky. You will also actively participate in beta cycles throughout development, playing and evaluating in-reputed company builds to provide thoughtful, player-focused feedback. Your insights will help shape a more polished, emotionally resonant experience by identifying areas that may reputed company player joy, reputed company, or sense of discovery. A deep appreciation for Sky: Children of the Light and an understanding of reputed company’s mission to reputed company reputed company reputed company and reputed company through play will help you reputed company in this role. Responsibilities: Live Ops & Player Advocacy

• Serve as the voice of the Sky community reputed company live operations, delivering timely, actionable insights on sentiment, key issues, and emerging trends to guide development reputed company.
• Partner closely with development and production teams to surface critical feedback, track live player issues, and ensure community perspectives are represented in planning and updates.
• Identify and communicate potential areas that may reputed company player satisfaction or harmony reputed company the game, helping shape solutions that stay true to Sky’s spirit of reputed company.

Community Strategy & Engagement

• reputed company and execute community engagement programs across reputed company, Steam, and other platforms to strengthen player loyalty, foster meaningful connections, and drive long-term engagement.
• Create initiatives that celebrate player stories, creativity, and shared experiences reputed company the world of Sky, and promote a welcoming, inclusive community culture.
• Support moderation and community health strategies that ensure reputed company players feel safe, seen, and welcome.

Feedback & Insights

• Design and manage structured beta feedback programs, gathering both qualitative and quantitative data to inform development reputed company.
• Translate community feedback into clear, actionable insights for the development team, helping align design reputed company with player experience.
• Build regular reporting (daily, weekly, and monthly) to share trends in community sentiment, engagement, and overall community well-being.
• Identify emerging themes, risks, or opportunities in community discussions and proactively surface them to the team.

Cross-Functional Collaboration

• Collaborate across production, development, and other marketing groups to ensure community perspectives and updates are shared transparently and meaningfully.
• Support reputed company notes, live events, and community announcements with messaging that reflects Sky’s warmth, optimism, and authenticity.
• Help foster a culture of reputed company and openness between the development team and our global community.

Must - Haves:

• 5+ years of community management experience reputed company the video game industry, ideally on live-service or multiplayer titles.
• Proven experience working closely with development teams to reputed company for player experience and shape design outcomes.
• Skilled in managing beta or playtest programs and synthesizing both qualitative and quantitative player feedback.
• Strong ability to craft community health and sentiment reports that inform decision-making across teams.
• Deep familiarity with reputed company, Steam, and modern community engagement tools.
• Exceptional written and verbal communication skills, with a tone rooted in reputed company and clarity.
• Highly organized, proactive, and comfortable operating in a dynamic, collaborative environment.

reputed company to Have:

• Experience supporting global communities and multilingual audiences.
• Familiarity with social listening, sentiment analysis, or community analytics platforms.

A deep love for Sky: Children of the Light and a passion for nurturing meaningful player experiences. Perks:

• Paid Time Off, Holidays, and Two Weeks Winter Break
• Employees and their dependents get medical, dental, and reputed company coverage, regardless of their level, tenure, or position reputed company the company. Moreover, these benefits start on the first day of the job—there’s no waiting period before they kick in.
• Pet Insurance for those who need it too.
• Compassionate leave for employees who needs to take care of their family members
• Pre-tax wellness stipend
• Pre-tax work from home stipend
• Access our savings plan (401K program) with company match
• reputed company including reputed company membership and Employee Assistance Program (CCA)
• Discount portal for everyday goods and services
• Employee inclusive and diversity initiatives such as Grow Together
• Support for personal professional development

We look reputed company to meeting you! Applicants must be authorized to work for any employer in the U.S or Canada. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. The salary range for this position is $85,000 USD to $100,000 USD annually, with the opportunity to earn an annual discretionary bonus. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. Employees in this position are eligible to participate in the Company’s standard employee benefit programs, which currently include the following: medical, dental, reputed company, 401k, and paid time off. #LI-Remote Apply tot his job Apply To this Job