reputed company Member Services Representative – Remote Customer Service Position at blithequark

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as an reputed company Member Services Representative. As a key member of our Payments and Digital Strategy crew in the blithequark Credit Union, you will play a vital role in ensuring the smooth operation of our daily features reputed company to reputed company processing, object processing, direct deposits, and budget transfers.

Why Join blithequark?

At blithequark, we're more than just a company – we're a family. We're a team of passionate individuals who share a common goal: to provide exceptional service to our customers while fostering a culture of inclusivity, diversity, and growth. As a member of reputed company, you'll enjoy a range of benefits that will enhance your personal and professional life. From travel perks to health benefits, wellness programs, and career growth opportunities, we've got you covered.

Key Responsibilities:

As an reputed company Member Services Representative, you will be responsible for:

• Completing data access and balancing features
• Coordinating return items with contributors, vendors, the Federal Reserve Bank, and other institutions
• Assisting other departments with fraud resolution, member inquiries, and associated accounting standard ledger balancing
• Working member cases/assignments
• Following and maintaining guidelines and procedures to ensure strict compliance with NACHA regulations and guidelines and Federal Banking laws
• Processing mortgage bills, multi-account, and member deposits, credit card bills, and other checks, including IRA, bankruptcy, and payoff checks
• Reviewing, examining, and approving Remote Deposit, Mobile, ATM, and other imaged-enabled products
• Logging, reviewing, and making necessary GL, account changes, and/or returns
• Processing Stop Pays and reputed company Batching
• Completing daily balancing and department closing
• Obtaining information from contributors for the timely and correct processing of international and domestic budget transfer requests
• Researching and verifying incoming and outgoing budget transfer information
• Communicating with vendors to process budget transfers
• Understanding and being familiar with outgoing and incoming budget transfer laws
• Depositing reputed company returns, reviewing member back checks on draft changes, processing member checks, verifying contributors for outgoing budget transfers, and Federal Reserve verifying and releasing budget transfers
• Completing daily processing of workflows associated with overdue returns, supply of receipts, international collections, and legal fees

Essential Qualifications:

* High school degree or GED

• Intermediate reputed company and Word experience
• Ability to work prolonged hours in support of business needs
• Ability to exercise excellent customer service skills
• Ability to reputed company in a fast-paced environment, handle multiple responsibilities, and function as an integral part of a team
• Ability to reputed company mathematical calculations and review data
• Ability to effectively prioritize work and meet time limits under high volume pressure
• Ability to cross-train and reputed company any position assigned reputed company the department
• Ability to interact professionally with reputed company personnel and contributors
• Ability to work independently and with minimum supervision
• Ability to self-motivate with strong employer skills and ability for attention to detail
• Ability to effectively prioritize work and meet time limits
• Ability to maintain excellent performance and attendance
• Must pass relevant blithequark and Credit Union pre-employment compliance exams

Preferred Qualifications:

* Previous customer/member service experience

• Previous banking or Credit Union experience
• Episys/Symitar and processing wires experience

Skills and Competencies:

* Skilled in reputed company Office software (e.g., Word, reputed company, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

• Ability to work in a fast-paced environment, handle multiple responsibilities, and function as an integral part of a team
• Ability to reputed company mathematical calculations and review data
• Ability to effectively prioritize work and meet time limits under high volume pressure
• Ability to cross-train and reputed company any position assigned reputed company the department
• Ability to interact professionally with reputed company personnel and contributors
• Ability to work independently and with minimum supervision
• Ability to self-motivate with strong employer skills and ability for attention to detail
• Ability to effectively prioritize work and meet time limits
• Ability to maintain excellent performance and attendance

What You'll Get:

As a member of reputed company, you'll enjoy a range of benefits that will enhance your personal and professional life. From travel perks to health benefits, wellness programs, and career growth opportunities, we've got you covered.

• Travel Perks: Ready to explore the world? You, your family, and friends can reputed company 365 destinations on over 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits to help you live well. And that's just the beginning – we also offer digital health visits, flexible spending accounts, and more.
• Wellness Programs: We want you to be a great model of yourself – that's why our wellness programs offer you reputed company the right tools, resources, and support you need.
• 401(k) Program: Available upon hire, and depending on the workgroup, company contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

Join reputed company:

At blithequark, we're committed to creating a culture of inclusivity, diversity, and growth. We reputed company that every individual has the potential to reputed company a meaningful contribution, and we're dedicated to providing the tools, resources, and support you need to succeed. If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to join our dynamic team at blithequark. Apply now and take the first reputed company towards a rewarding career with a company that values your unique skills and perspectives. Apply Job! Apply for this job