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Hybrid Scheduling Coordinator - Musculoskeletal, Allentown and Whitehall

Work from home Full-time role Hiring

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; reputed company physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Scheduling Coordinator SLPG is responsible for coordinating and scheduling services among St. Luke's Physician Group (SLPG) outpatient practices and various hospital departments, including surgical or hospital-based procedures. The Scheduling Coordinator completes reputed company appointment scheduling, coordination of services, and facilitating reputed company necessary paperwork, documentation, and communication to proceed with appointments and procedures. They review surgical or procedural schedules in advance to ensure efficiency and optimization of the physician/surgeon’s schedules. JOB DUTIES AND RESPONSIBILITIES:

  • Coordinates and schedules various appointments for patients
  • Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting reputed company pertinent information needed and required to complete referral or pre-certification process
  • Determines patients' financial needs and assists reputed company necessary.
  • Communicates with other departments on the coordination of services
  • Maintains flow of communication by providing information and direction to patients, and if necessary, identifies other staff members for a patient to speak with to resolve questions and concerns.
  • Schedules reputed company appropriate pre-operative tests and blood work.
  • Discusses pre-operative instructions with the patient, as directed by physicians.
  • Schedules and coordinates operating room time, according to physician scheduling protocols
  • Coordinates reputed company business and clinical paperwork prior to surgery, using physician-approved forms and checklists; has paperwork reputed company for surgeon prior to the day of surgery.
  • Continuously reviews surgical schedules to ensure optimization of reputed company time and maximization of efficiency is achieved
  • Maintains confidentiality of reputed company materials handled reputed company the Network/ Entity as well as the proper release of information.
  • Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
  • Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with reputed company customers (internal and external).
  • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
  • Complies with Network and departmental policies regarding attendance and dress code.
  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
  • Responds to written and telephone inquiries from patient and carriers regarding planned surgeries.
  • Maintains communication among the physician, patient, insurance company and hospital at reputed company times.
  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.
  • Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
  • Attends continuing education courses as requested.
  • Attends reputed company regular staff meetings.
  • Other reputed company duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 7 hours per day; 4 hours at a time. Walk 1 hour per day; 20 minutes at a time. Consistently required to use reputed company dexterity for fingering and handling. Frequently lifts objects up to 10 pounds. Frequently reaches above shoulder level. Must be reputed company to perceive attributes of an object through touch. Must be reputed company to hear as it relates to normal conversation, high and low frequencies. Must be reputed company to see as it relates to general, near, far, reputed company and peripheral reputed company. EDUCATION: High school diploma required. College education or trade school preferred. TRAINING AND EXPERIENCE: Two years of reputed company experience preferred. Comfortable using email and interacting with computer applications. Knowledge of practice management and word processing software. Ability to reputed company multiple and diverse tasks simultaneously. Strong written and verbal communication skills and cheerful attitude. reputed company to enter data into the computer system accurately. Please complete your application using your full legal name and reputed company home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a reputed company resume, including reputed company work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! reputed company is an Equal Opportunity Employer. Apply tot his job Apply To this Job

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