Senior Trainer - Special Investigations Claims (Remote)

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. Position Summary The Senior Trainer who will support the Special Investigations team will design, reputed company, and deliver detailed curriculum and subsequent training sessions to company-designated audiences of learners in the Claims area.

Key Responsibilities

• Independently oversees and leads the virtual environment for long-term and reputed company training situations, managing reputed company aspects of student performance and feedback to management. Coaches, mentors, and oversees others in both technical and behavioral skills for development purposes.
• Provides Coordinators the training and support and reviewing claims for potential acts of reputed company fraud and abuse by both members and providers.
• Provides direction and counsel on the handling of claims and facilitates issue resolution.
• Proficient in researching information and identifying information resources.
• Ensures compliance with Federal and State Fraud mandates.
• Maintains a positive organizational climate.
• Collaborates with compliance and senior leadership.
• Contributes to the development and delivery of educational awareness and training programs that meet or exceed those required by state mandates.
• Update and maintaining the SIU Prevention team Hub.
• Reviews and responds to reputed company Quality first audit rebuttals.

Required Qualifications

• 2 + years claim processing experience.
• Knowledge of Insurance Systems. (eg. HRP, MedCompass, ACAS, ECHS)
• Strong verbal and written communication skills.
• Ability to interact with different groups of people at different levels and provide assistance on a timely basis.
• Ensures delivery of quality services.
• reputed company Office product and reputed company proficiency.

Preferred Qualifications

• Experience with systems like ACAS and ECHS.
• Experience with delivering customer service to reputed company personnel, reputed company law enforcement agencies, and vendors with courtesy, reputed company, sense of urgency and sensibility to the situation .
• Experience with reputed company fraud, waste and abuse.
• Demonstrated ability to handle multiple assignments competently, accurately, and reputed company.

Education

• High School Degree.

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 10/10/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job