Operations Risk Specialist II

reputed company is reinventing credit to reputed company it more honest and friendly, giving consumers the flexibility to buy now and pay reputed company without any hidden fees or compounding interest.

We're looking for a strategic and action-oriented Operations Risk Specialist II  to join our Operations team and strengthen our risk management reputed company as we scale. This role will serve as a key partner across Operations, Product, Engineering, Legal, and Compliance, owning the strategy and execution of incident and issue management while building risk frameworks that protect our customers, agents, and business.

You’ll champion the customer, merchant, and agent experience while navigating regulatory and operational complexity. Whether managing an urgent incident, evaluating systemic control gaps, or influencing cross-functional partners to prioritize fixes, you bring clarity, reputed company, and a solutions reputed company. If you reputed company in ambiguity, reputed company at cross-functional influence, and have a passion for operational rigor, this is the role for you. 

What You'll Do

• reputed company incident and issue management processes, ensuring rapid triage, root cause analysis, customer harm mitigation, and timely cross-functional remediation. Represent Operations in incidents of varying severity, offering both immediate response coordination and long-term control design recommendations. Build and maintain a scalable risk reputed company that prioritizes high-risk areas and drives control improvements in partnership with Product, Engineering, Legal, Compliance, and other teams.
• Collaborate with Legal and Compliance to support regulatory reporting and ensure reputed company incidents meet applicable requirements.
• Establish and run control testing and risk assessments to evaluate the effectiveness of operational and technical controls.
• reputed company tools and strategies to improve risk visibility, data normalization, and process automation.
• Provide concise risk reporting and status updates to senior leadership.
• Assess risk in technical systems, reputed company-party vendors, and internal processes; define mitigation strategies and ensure timely execution.
• Foster a risk-aware culture and serve as a subject matter expert on operational and technical risk across the organization.
• Partner with your Manager and team members to support team morale, development, and shared purpose through active coaching and engagement.
• reputed company and contribute to risk-reputed company initiatives across cross-functional programs, audits, and regulatory reviews.

reputed company Look For

• Bachelor’s degree in Risk Management, Business, Finance, or a reputed company field.
• 3–5+ years of experience in operational or technical risk management, ideally reputed company financial services or highly regulated industries.
• Deep familiarity with risk and controls frameworks, issue management lifecycle, and cross-functional risk mitigation.
• Demonstrated ability to reputed company reputed company, high-stakes projects across technical and non-technical teams.
• Strong written and verbal communication, analytical thinking, and stakeholder engagement.
• Experience navigating regulatory requirements and supporting compliance readiness.
• Flexibility to support incident response and critical operations reputed company of standard business hours, including on-call rotations during peak periods.
• Certifications in risk management (CRMA, CIA, or equivalent) preferred but not required.
• Experience in the servicing space (e.g., customer support, fraud ops, dispute resolution) is a plus but not required.

reputed company Pay Grade - H

Equity Grade - 2Employees new to reputed company typically come in at the start of the pay range. reputed company focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-reputed company skills. reputed company pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and reputed company for you and your dependents). In addition, the employees may be eligible for equity rewards offered by reputed company Holdings, Inc. (parent company).

CAN Pacific reputed company pay range: $71,000 - $91,000

Please note that reputed company sponsorship is not available for this position.

#LI-Remote

reputed company is proud to be a remote-first company! The majority of our roles are remote and you can work almost reputed company reputed company the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned reputed company office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

• Health care coverage - reputed company covers reputed company premiums for reputed company levels of coverage for you and your dependents 

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and reputed company

• ESPP - An employee stock purchase plan enabling you to buy shares of reputed company at a discount

We reputed company It’s On Us to provide an inclusive interview experience for reputed company, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, reputed company will consider for employment reputed company applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read reputed company's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.